Player support / Open file

Something went
off procedure?

Use this official support route for Fit and Proper and future Wizards Studio games. Clear evidence helps a small team reproduce the problem and protect your save.

Version 0.28.0 / Public itch beta

Current
known issues.

These are known limitations and testing gaps for the current public beta. An issue not listed here may still exist; please report anything that interrupts play or progress.

WEB-01

Browser saves depend on local storage

Private browsing, blocked storage, or clearing site data can remove the browser personnel file. For the most durable campaign, use the Windows or Linux download and do not clear the itch.io site's storage.

QA-01

Native testing is still incomplete

Windows and Linux 0.28.0 downloads are public betas. Clean-machine acceptance and Steam-client testing remain incomplete. Steam 0.28.0 is available only on the private test branch, not as a public Steam release.

WEB-02

Narrow mobile player width

On some compact mobile layouts, itch.io's fixed game wrapper can extend wider than the page. Use fullscreen, landscape orientation, or a native download. Mobile-device support is not currently claimed.

Report format / Useful evidence

Help us
reproduce it.

Send the smallest complete report you can. You do not need to diagnose the cause before contacting us.

  1. 01

    Identify the build

    Include the game version shown in the build, your operating system, and whether the game came from Steam, itch.io, or an authorized test channel.

  2. 02

    Describe the sequence

    List the steps that trigger the problem, what you expected, what happened instead, and whether it happens every time.

  3. 03

    Preserve the evidence

    Copy the exact error text. A screenshot is useful when it contains no private information. If a save or log may help, tell us it exists and wait for safe file instructions.

  4. 04

    Protect your information

    Do not send passwords, authentication codes, payment details, government identifiers, or unrelated folders. Remove names and other personal details from screenshots when possible.

Service level / Small team

What happens
after filing.

ACK

Five business days

We aim to acknowledge support messages within five business days. Launch incidents may be answered sooner; detailed investigations may take longer.

TRIAGE

Impact first

Crashes, lost progress, installation failures, accessibility barriers, and security concerns receive priority over cosmetic issues.

FOLLOW-UP

Only what is needed

We may ask for a version number, screenshot, save, or log. We will explain what is relevant before asking you to send a file.

Common questions / Before sending

Known
procedure.

Development updates and known release information are also published in the studio news archive.

01

Where can I download Fit and Proper?

Fit and Proper 0.28.0 is available now as a free public in-development beta on the official gwizards.itch.io page. You can play the fifty-program Certification Arcade in a web browser or download the Windows or Linux build. Steam is still in development.

02

What should I include in a bug report?

Include the game version, platform and store, steps that reproduce the problem, what you expected, what happened, and the exact error text when available.

03

Should I send a save file or log?

Tell us that one is available first. We will confirm the relevant file and a safe way to send it. Never send passwords, payment details, or unrelated personal files.

04

How quickly will Wizards Studio reply?

Wizards Studio is a small team. We aim to acknowledge support messages within five business days; investigation and fixes may take longer.

05

What known issues affect Fit and Proper 0.28.0?

Browser saves depend on local browser storage, so private browsing or blocked storage can erase progress. On some narrow mobile layouts, itch.io's fixed game player may extend wider than the page; fullscreen, landscape orientation, or a Windows or Linux download avoids that wrapper limitation.

Wrong department?

Keep the file
moving.

For press, studio, or game-support questions, use the Wizards Studio contact route. For serious games, gaming solutions, or professional services, use the main Wizards site.